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Our Policies

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Our Policies

Privacy Policy

Introduction

We respect your privacy, and we want you to know how we use the information you provide to us. This privacy policy (“Privacy Policy”) applies to your use of our website located at k-beautyfactory.com, as well as to oul online booking website (https://k-beautyfactory.janeapp.com), collectively “our websites,” unless a different policy is provided on a particular website or application.

Website forms and messages

When visitors send us messages via the website or book services, we collect the data from all the fields of the forms. We also collect the visitor’s IP address and browser user agent string to help spam detection.

Cookies

If you provide your details via our websites you may opt-in to saving your name, email address, and phone in cookies. These are for your convenience so that you do not have to fill in your details again when you send another message or make a booking. We keep this information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy.

What rights you have over your data

If you have sent us a message or booked an appointment, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes

We may update this privacy policy from time to time in order to reflect changes to our work.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected].

Cancellation Policy

We require 24-hour notice for any cancellations or changes to your appointment. Patients who provide less than 24-hour notice, or miss their appointment, will be charged a cancellation fee of $50.